Overview
Ground Transportation Monitor – MKE Jobs in Milwaukee, Wisconsin, USA at Jacobsen|Daniels
Description
Job Title:Ground Transportation Monitor
Employment Type:Full Time
FLSA Status:Non-Exempt
Pay Rate:$15.00 – $19.00 per hour
Weekly payroll. Get paid every single week!!
Position Description Summary:
The Ground Transportation Monitor greets and assists passengers in navigating through, and around the airport; directs taxicabs to any and all persons requesting one; dispatches an adequate number of taxicabs to the terminal or to other loading points and the terminal; assists passengers in acquiring their luxury limousines; and provides information to passengers who need assistance in getting to other forms of ground transportation.
Essential Responsibilities of the Position:
Greet passengers at taxi curbside in Ground Transportation area of airport and offer them assistance or directions. Information provided to passengers must be accurate.
Direct passengers to the appropriate taxi/limo service.
Ensure that a sufficient number of taxicabs are available for the traveling passengers, and dispatch taxicabs to various loading points at terminal.
Communicate with drivers, co-workers, and supervisors and address any concerns.
Write factual reports regarding items that deviate from normal operation.
Order luxury limousines from Ground Transportation when needed, and log information regarding limousines on limo logs.
Identify and report any safety issues immediately to supervisor.
Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash). Clean break room (to include emptying trash, vacuuming, wiping down of tables).
Complete other duties may be assigned.
Qualifications:
Must be 18 years of age or older at time of hire.
Knowledge of metro area is desirable.
Customer service experience preferred.
Prior airport experience is preferred.
Must have excellent attendance and arrive to work on time when scheduled and have access to reliable transportation.
Required Knowledge, Skills, and Abilities:
Customer focused, action oriented, and committed to excellence
Ability to function in ateam-orientedsetting and to work well on your own
Ability to pass an airport security clearance
Strong sense of personal motivation and responsibility
Excellent time management,communication, and customer service skills
Excellent guest service and hospitality skills.
Strongproblem solvingand listening skills.
Work Experience:Minimum 1 year in hospitality industry, including experience in guest and/or customer service (parking industry a plus).
Licensing/Certifications:The individual will be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record,
if the individualis expected to be able to drive a company vehicle or drive on company business.
Availability to Work:Special shift requirements, if any, will vary depending on a location’s hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
Language skills:Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on socio-economical levels. Ability to read, and comprehend simple instructions, and short correspondence. Must be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to passengers, and drivers.
Mathematical Skills:Ability to add and su…
Title: Ground Transportation Monitor – MKE
Company: Jacobsen|Daniels
Location: Milwaukee, Wisconsin, USA
Category: Transportation, Customer Service/HelpDesk
