Overview
General ManagerCole Mill Rd Jobs in Durham, North Carolina, USA at Domino’s Franchise
Position: Â General Manager04461 1201 Cole Mill Rd
Job Description
GM Job Description
Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly.
Responsible for end of the night bank deposits when closing.
Perform a nightly product inventory count when closing.
Ensure the store is set up properly and ready to receive orders at the time of opening.
Foster and project a sense of urgency with each and every order.
Ensure the store is running according to Domino’s Operation Evaluation Review standards.
Oversee totalstore operations.
Communicate with other managers and staff regarding any aspect that impacts business operations.
Calculate product and ingredient needs for bi-weekly commissary and beverage delivery.
Actively train the GMIT on all aspects ofstore operations.
Maintain staffing levels that mirror the needs of the business at any point of the day.
Create and maintain an employee schedule based upon labor needs.
Collect money and signed credit card receipts from delivery drivers at the end of their shift.
Resolve disputes and ensure every unhappy customer is a returning customer.
Ensure vehicles used for delivery pass inspection, both mechanically and visually.
Assist with routing delivery drivers to maximize service to customers while maintaining Domino’s standards of orders delivered on time.
Ability to read and understand P&L ledger.
Uphold Domino’s standards of grooming, uniform, and appearance.
Promote pizza products, specials, and promotions.
Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout.
Providequality customer serviceto internal and external customers both over the phone and in person.
Ability to speak and write clearly and comprehend using a computer-based order entry system.
Contribute to and promote an atmosphere ofteamwork, energy, and fun.
Qualifications:
All your information will be kept confidential according to EEO guidelines.
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Title: General ManagerCole Mill Rd
Company: Domino’s Franchise
Location: Durham, North Carolina, USA
Category: Transportation, Customer Service/HelpDesk
