Overview

FZT Warehouse & Fulfillment-Inventory Manager Jobs in Medley, FL at Swarm Transport

FTZ Warehouse & Fulfillment-Inventory Manager

Salary: $60,000 – $78,000 per year, based on experience
Schedule: Monday – Friday, 8:00 AM – 5:00 PM + Overtime as needed
Job Type: Full-Time
On-Site Position

Position Summary

We are seeking an experienced, hands-on FTZ Warehouse & Fulfillment-Inventory Manager to oversee our daily warehouse, inventory, fulfillment, air and ocean cargo operations, dispatch, and local delivery activities.

This position requires a well-rounded logistics professional who understands how the operation works from beginning to end and is comfortable managing both warehouse-floor activities and the administrative and operational responsibilities associated with inventory, shipments, documentation, dispatch, and customer requirements.

The ideal candidate must have hands-on experience in FTZ warehouse operations, air and ocean freight, inventory control, fulfillment, shipping and receiving, and local transportation/dispatch operations.

This is a management position, but it requires someone who is willing and able to be actively involved in daily operations, troubleshoot issues, supervise the team, and ensure that cargo, inventory, documentation, and deliveries are handled accurately and on time.

Key Responsibilities FTZ, Warehouse & Inventory Operations

  • Oversee daily Foreign Trade Zone (FTZ) warehouse operations and ensure proper handling and control of FTZ inventory.
  • Supervise receiving, put-away, storage, picking, packing, staging, loading, and shipping activities.
  • Maintain accurate inventory records and ensure physical inventory matches system records.
  • Oversee cycle counts, physical inventories, inventory reconciliations, and inventory adjustments.
  • Investigate and resolve inventory discrepancies.
  • Ensure proper documentation and traceability of inventory movements.
  • Coordinate closely with the team responsible for FTZ documentation and compliance requirements.
  • Maintain an organized, safe, and efficient warehouse environment.

Air & Ocean Operations

  • Oversee and coordinate daily air and ocean import/export cargo operations.
  • Coordinate receiving and release of air and ocean shipments with customers, freight forwarders, customs brokers, airlines, ocean carriers, truckers, and other logistics providers.
  • Monitor incoming and outgoing shipments and ensure cargo is received, processed, staged, and released according to operational requirements.
  • Review and verify shipping documentation, including BOLs, packing lists, shipping labels, PODs, and other transportation documents.
  • Identify shipment issues, delays, discrepancies, or missing documentation and coordinate their resolution.
  • Ensure warehouse activities are properly coordinated with shipment schedules and customer requirements.

Fulfillment & Customer Operations

  • Oversee customer orders from receipt through final shipment or delivery.
  • Ensure orders are picked, packed, verified, labeled, and dispatched accurately and on time.
  • Coordinate priorities between customers, office staff, warehouse personnel, dispatch, drivers, and third-party carriers.
  • Monitor fulfillment accuracy and turnaround times.
  • Address operational issues and customer requests professionally and promptly.
  • Receive and assist customers during on-site visits, representing the company professionally and ensuring their operational questions, requests, or concerns are properly addressed.
  • Conduct or participate in warehouse walkthroughs with customers when necessary and provide clear, professional communication regarding their inventory, shipments, fulfillment activities, and operational processes.

Dispatch & Local Delivery Oversight

  • Oversee the dispatch and local delivery function, ensuring that daily pickups, deliveries, driver assignments, and priorities are properly coordinated by the responsible team member.
  • Review dispatch activities to ensure schedules, customer requirements, warehouse readiness, and available resources are properly aligned.
  • Ensure drivers receive the correct shipment information and documentation and that PODs and delivery records are properly completed.
  • Identify gaps, delays, or recurring issues in the dispatch process and take corrective action when necessary.
  • Provide direct dispatch coverage when the assigned dispatcher is unavailable or when operational needs require additional support.
  • Ensure effective communication between dispatch, warehouse personnel, drivers, customers, and management.

Team & Operational Management

  • Supervise warehouse and operational personnel and ensure responsibilities and daily priorities are clearly assigned.
  • Ensure proper coordination between warehouse, fulfillment, inventory, dispatch, drivers, and office operations.
  • Monitor workflows, productivity, accuracy, and communication to ensure the operation runs efficiently.
  • Identify operational gaps, recurring problems, or inefficient processes and restructure workflows, responsibilities, or procedures when necessary to improve the operation.
  • Ensure problems are followed through to resolution rather than simply escalated.
  • Train, coach, and support employees on operational procedures, customer requirements, and proper cargo/inventory handling.
  • Maintain clear communication with customers, vendors, carriers, and management.
  • Provide regular operational updates and escalate significant issues when appropriate.
  • Ensure company procedures, safety requirements, and operational standards are consistently followed.

Hands-On Operational Support

  • This is a hands-on management position requiring regular presence in both the warehouse and office.
  • Must be physically able and willing to walk the warehouse, remain on your feet for extended periods when operations require it, and actively monitor warehouse activities.
  • Must be willing to assist the team with operational tasks when necessary, including moving or handling cargo within appropriate safety limits.
  • Be prepared to step into different operational functions during high-volume periods, employee absences, or unexpected situations.
  • Lead by example and provide practical support wherever reasonably needed to keep the operation moving safely and efficiently.

Qualifications

  • Minimum 2 years of hands-on experience in a logistics, FTZ, warehouse, freight forwarding, fulfillment, inventory, or similar operational environment.
  • Experience managing or coordinating air and ocean cargo operations.
  • Working knowledge of Foreign Trade Zone (FTZ) warehouse operations and inventory controls.
  • Strong experience with warehouse operations, shipping, receiving, fulfillment, and inventory management.
  • Experience overseeing or coordinating dispatch, drivers, local pickups, and deliveries.
  • Ability to manage multiple operational areas and priorities simultaneously.
  • Strong problem-solving skills and ability to resolve inventory, shipment, delivery, and operational discrepancies.
  • Strong computer skills, including Microsoft Excel, Outlook, and Word.
  • Excellent organizational and communication skills.
  • Ability to work independently and make operational decisions with limited supervision.
  • Management or team-lead experience strongly preferred.
  • Fluent English required – excellent written and verbal communication skills.
  • Good working proficiency in Spanish required, including the ability to maintain fluent day-to-day conversations.
  • Experience working with customs brokers, freight forwarders, carriers, and logistics providers is strongly preferred.

What We Are Looking For

We are looking for someone who is not limited to one area of logistics. The right candidate should understand how FTZ inventory, warehouse operations, fulfillment, air and ocean shipments, dispatch, and local deliveries work together and be comfortable taking ownership of the overall daily operation.

This position is best suited for a hands-on manager who can move comfortably between the warehouse and office, supervise the team, receive customers professionally, identify and correct operational problems, provide coverage when necessary, and keep the operation organized and moving efficiently.

Pay: $60,000.00 – $78,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have at least 2 years of hands-on experience working across multiple areas of logistics operations? Please describe your experience with FTZ warehouse operations, air and ocean import/export shipments, inventory, fulfillment, shipping/receiving, and dispatch/local delivery operations. Please specify which of these responsibilities you personally handled.
  • Describe your hands-on experience supervising warehouse and operational activities. Please include examples involving inventory discrepancies or adjustments, cycle counts, receiving/shipping, fulfillment, employee supervision, dispatch oversight, and resolving or restructuring an operational process that was not working properly.
  • Are you fully fluent in English, both written and spoken, and able to professionally communicate with customers, vendors, carriers, and management? Are you also able to maintain fluent day-to-day conversations in Spanish? Please briefly describe your level of proficiency in both languages.

Work Location: In person

Title: FZT Warehouse & Fulfillment-Inventory Manager

Company: Swarm Transport

Location: Medley, FL

Category:

 

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