Overview
Freight Operations Coordinator Jobs in Houston, TX at People Freight | Freight Forwarding & Logistics Recruitment Specialists
Title: Freight Operations Coordinator
Company: People Freight | Freight Forwarding & Logistics Recruitment Specialists
Location: Houston, TX
Freight Operations Coordinator | Houston, TX | Salary up to $70,000
This role is ideal for someone with a strong background in air and ocean freight, handling both import and export shipments from start to finish. The successful candidate will be highly organised, customer-focused, and capable of managing multiple shipments while ensuring exceptional service and compliance.
Benefits
- Salary up to $70,000.
- Health, dental and vision insurance.
- Paid time off and company holidays.
- 401(k) with company contribution.
- Career development and progression opportunities.
- Supportive and collaborative working environment.
Key Responsibilities
- Coordinate international air and ocean import and export shipments from booking through final delivery.
- Liaise with overseas offices, carriers, airlines, steamship lines, customs brokers, and trucking companies.
- Prepare and review shipping documentation including Bills of Lading, Air Waybills, commercial invoices, packing lists, and other required paperwork.
- Monitor shipments, provide proactive updates to customers, and resolve any transportation issues.
- Arrange cargo bookings and negotiate with carriers when required.
- Ensure shipments comply with international shipping regulations and customer requirements.
- Coordinate deliveries and communicate with warehouse and transportation providers.
- Maintain accurate shipment records and update internal operating systems.
- Support customers with shipment enquiries and provide a high level of customer service.
- Work collaboratively with internal teams to ensure smooth day-to-day operations.
Requirements
- Previous experience working for an international freight forwarder.
- Experience handling air and ocean freight operations.
- Experience managing both import and export shipments.
- Strong understanding of international freight forwarding processes and documentation.
- Excellent organisational and multitasking skills.
- Strong communication and customer service abilities.
- Proficient with freight forwarding software and Microsoft Office.
- Ability to work in a fast-paced environment while managing multiple priorities.
