Overview
Freight Broker Sales Representative (Remote) Jobs in Colombia at BPO Innovations
Title: Freight Broker Sales Representative (Remote)
Company: BPO Innovations
Location: Colombia
Freight Broker Sales Representative
For our client, a freight broker operating in the entire United States we are looking for a sales representative.
Job Description
Position Summary
The Freight Broker Sales Representative is responsible for generating new business, developing strong customer relationships, quoting and booking freight, negotiating with carriers, and maximizing profitability while delivering excellent customer service.
Key Responsibilities
- Business Development: Prospect and acquire new shipping customers through active outreach.
- Account Management: Build long-term customer relationships to increase repeat business and customer lifetime value.
- Quoting & Booking: Prepare competitive freight quotes using load boards and brokerage platforms.
- Negotiation: Negotiate competitive rates with carriers while protecting company profit margins.
- Pipeline Management: Diligently follow up on all quotes until booked or closed.
- Operations Support: Coordinate with dispatch to ensure successful freight pickup and delivery.
- CRM Maintenance: Maintain accurate and up-to-date customer records in the CRM (Monday.com).
- Issue Resolution: Address and resolve customer concerns and logistical challenges professionally.
- Team Collaboration: Work closely with operations and customer service teams to maintain service quality.
Qualifications & RequirementsRequired Skills
- Sales & Negotiation: Strong closing abilities and persuasive communication skills.
- Communication: Exceptional verbal and written communication skills.
- Organization & Multitasking: Ability to prioritize tasks in a fast-paced environment.
- Problem Solving: Quick-thinking and solution-oriented approach to logistics challenges.
- Tech Literacy: Proficiency with email systems and CRM platforms (e.g., Monday.com).
Preferred Experience
- Prior experience in freight brokerage or third-party logistics (3PL).
- Hands-on experience with load boards and platforms such as DAT, Truckstop, Veritread, or similar tools.
Key Performance Indicators (KPIs)
- New customers acquired
- quote conversion rate
- monthly profit
- repeat customer rate
- response time
- customer satisfaction
Work Expectations
- Maintain high standards of professionalism and confidentiality at all times.
- Ensure meticulous documentation across all accounts and shipments.
- Consistently execute proactive follow-ups to maximize customer retention and drive company growth.
What we offer
- Working full-time (8 hours daily) remotely from home (you will need your own computer and fast internet; we offer IT support where needed)
- Monthly salary of USD 600 (+ bonus for sales)
- 8 hours daily, from 8:00 AM to 5:00 PM with a 1 hour lunch break + two 15 minutes coffee breaks, Monday to Friday
- Weekends off
- 15 vacation days a year
- US Holidays off (working on national Holidays)
