Overview
Freight Broker Dispatcher or Carrier Manager Jobs in Elk Grove Village, IL at The D/C Group
Freight Broker Carrier Manager (or Carrier Relations Specialist)
Duties and Responsibilities:
- Manage the movement of client’s goods, ensuring they are picked up and delivered on-time to the client’s satisfaction
- Develop carrier base and negotiated rates in accordance with company policies
- Maintain sensible business integrity in all business decisions
- Follow a culture of continuous quality improvement aimed at the highest level of customer satisfaction
- Record all necessary information into applicable software applications.
- Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
Education and/or Experience:
· A minimum of 1-2 years of similar or related experience in the transportation industry
· Associates or Bachelor’s degree a plus, but not required
· Basic computer and typing skills to include a working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
· Experience with Profit Tools highly desirable
· Possess a strong customer service mentality
· Flexibility in dealing with tight deadlines and service sensitive issues on a daily basis
· Must possess strong written and oral communication skills
· Work well with others in a team environment
· Teachable and eager to learn
Job Type: Full-time
Pay: $52,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Title: Freight Broker Dispatcher or Carrier Manager
Company: The D/C Group
Location: Elk Grove Village, IL
Category:
