Overview
Fraud Operations Agent – Fraud Operations, MariBank Jobs in Manila, National Capital Region, Philippines at MariBank Philippines, Inc. (A Rural Bank)
Title: Fraud Operations Agent – Fraud Operations, MariBank
Company: MariBank Philippines, Inc. (A Rural Bank)
Location: Manila, National Capital Region, Philippines
Job Description
- Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts.
- Establish accurate and timely contact with customers to confirm the validity of flagged transaction.
- Identify new and existing fraud trends by analyzing accounts and transaction patterns.
- Propose system improvements.
- Collaborate with stakeholders to drive process improvements.
- Take on ad hoc projects or assignments related to Fraud Operations.
Requirements
- Bachelor’s degree in any related courses
- 1-3 years experience in Fraud Operations/Fraud Management
- Preferably has experience in Fraud Management for Debit / Credit Card, Digital Banking and/or Internet Banking
- With strong analytical and problem-solving skills
- Must be critical thinker and knowledgeable on current fraud trends
- Resourceful, proactive, flexible and comfortable working in a fast-paced environment
- With good communication and interpersonal skills
