Overview
Field Service Technician Jobs in Austin, Texas, USA at Idahoan Foods, LLC
Up to a $5,000 Sign On Bonus for a Limited Time Only!
* Exclusive Offer for Experienced Diesel Technicians
* ** Terms and Conditions Apply**
This individual will operate a mobile service vehicle and travel to customer locations to perform in-field machinery diagnostics and repairs as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, and work overtime and weekends on occasion.
Compensation: $32 – $43+ / hour
Eligible forprofit sharingbased on department profitability and individual performance
Training and development, with opportunities to grow within the organization
Specific Duties Include:
Perform in-field machinery diagnostics and repairs as required.
Serve as an in-field representative for the dealership to provide service solutions and enhancecustomer satisfaction.
Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
Document machine information and repairs completed on work orders, including parts and fluids used.
Maintain a clean work area, and care for all shop tools, machines, and equipment.
Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
Maintain technical andproduct knowledgeon all equipment sold within the dealership’s area of responsibility.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
Participate in all company/location drivencommunicationefforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment toteamworkand exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Excellent mechanical skills
Trade specific tooling, including hand tools and pneumatic tools
Current and valid driver’s license as outlined in company policy manual
CDL license preferred;
Ability to obtain CDL license is required. Company paid CDL assistance offered.
Ability to assemble and perform maintenance functions on equipment
Strong computer skills
Excellent customer service skills
Excellent oral and writtencommunication skills
Strong organizational skills
Graduation from related diesel technology program (preferred)
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Title: Field Service Technician
Company: Idahoan Foods, LLC
Location: Austin, Texas, USA
Category: Trades / Skilled Labor, Transportation
