Overview
Export Booking Clerk Jobs in Dublin, County Dublin, Ireland at MSC Mediterranean Shipping Company
Title: Export Booking Clerk
Company: MSC Mediterranean Shipping Company
Location: Dublin, County Dublin, Ireland
MSC (Mediterranean Shipping Company) Limited was set up in 2002 and is the local Agency for MSC (Mediterranean Shipping Company) S.A., based in Geneva. MSC is a global organisation with offices in 155 countries. MSC is a leader in global containerised shipping.
At MSC we aim to be smart, hardworking and ensure a pleasant and productive experience for our clients and employees. We are currently recruiting for the above role to join our positive, diverse, and supportive company. The successful candidate will be highly motivated, ambitious and have a proven track record working in a fast-paced environment. The role represents a real opportunity to an individual who thrives in a dynamic, busy environment. As an integral part of a strong export team the successful candidate will work closely with the local export team, reporting to our export team manager in Dublin.
Role Overview
The Export Booking Clerk is responsible for managing export shipment bookings from initial request through to confirmation, ensuring accuracy, efficiency, and compliance with company and carrier requirements. The role requires strong attention to detail, customer service skills, and the ability to coordinate with internal teams and external stakeholders.
Key Responsibilities
- Process and manage export booking requests from customers and other MSC Agencies
- Liaise with operations and logistics department to ensure we have vessel space and equipment to cover bookings.
- Ensure all booking details are accurate, including cargo type, weights, dimensions, and routing.
- Input and maintain booking data in internal MSC systems
- Provide booking confirmations and updates to customers in a timely manner.
- Coordinate with documentation teams to ensure smooth shipment processing.
- Ensure compliance with international shipping regulations and company procedures.
- Handle customer queries and resolve booking-related issues efficiently.
- Co-ordinate with our intermodal department where we are requested to arrange trucking by clients
Key Requirements and competencies
- Previous experience in shipping, logistics, or freight forwarding (export operations preferred).
- Strong understanding of export processes and container shipping procedures.
- Excellent attention to detail and organisational skills.
- Good communication skills, both written and verbal.
- Ability to work under pressure and manage multiple bookings simultaneously.
- Proficiency in Microsoft Office
- Customer-focused with a proactive approach to problem-solving.
- Familiarity with Incoterms and international trade practices.
- Problem-solving and initiative
- Time management and prioritisation
- Excellent Communication skills
- Previous experience with IMDG cargo preferable
What can you expect from MSC?
- Competitive salary
- Full training in the role
- Supportive environment
- Pension – 8% of base salary
- Health Insurance (after 6-month probationary period)
- Access to in-house and relevant external training
- Access to an Employee Assistance Programme
- 21 days annual leave initially, rising to a maximum of 25 days
