Overview
Drayage Manager Jobs in Houston, TX at American Carrier Transport
Title: Drayage Manager
Company: American Carrier Transport
Location: Houston, TX
As agents for American Carrier Transport (ACT), we provide comprehensive logistics solutions, including drayage, freight brokerage, and warehousing & transloading (through our sister company). Our mission is to deliver reliable, tailored logistics services for a wide range of clients.
Our Houston drayage department operates both company trucks and owner-operators supported by our owned and leased chassis fleet. After six successful years of growth, we’re ready to expand further—and we need you to help us lead the way.
The Opportunity:
We are seeking an experienced and motivated Drayage Manager or Sr Dispatcher to drive the growth of our drayage and 3PL services in Houston. The ideal candidate will have a proven background in intermodal drayage and 3PL operations, with the ability to develop new business while optimizing our current operations.
Key Responsibilities:
- Type accurately entering customer orders, driver updates, and the completion of billing
- Provide assistance and support to both customers and company personnel
- Assist with dispatching drivers for their pick-ups and deliveries.
- Assist with email and scheduling delivery appointments as needed
- MUST HAVE – Experience with Rail Billing, Street Turns, Chassis Pool management, and maintaining chassis inventories
- Conduct daily tracing on active shipments and report any delays
- Enter key data into various online and internal portals including track/trace updates
- Update daily customer reports and/or website portals
- Manage, and update customer reports using tools such as Microsoft Excel
- Retrieve shipment documentation and upload in system to prepare shipments for invoicing
- Other duties as directed
Qualifications:
- Must have at least 1 to 2 years Intermodal Drayage Dispatch experience with a drayage carrier.
- Excellent computer skills, particularly Microsoft Windows, Outlook, and Excel
- Well organized to handle large amounts of data effectively
- Takes initiative, has a strong sense of urgency, follows up before the customer does, raises concerns, asks questions
- High level of attention to detail and critical thinking skills
- Strong time management skills
- Ability to multi-task at all times
- Excellent communication skills both written (email) and oral (phone)
- Monitor freight levels, on-time pickups/deliveries, and load rates.
- Ensure service standards are met with every shipment.
- Bilingual in Spanish helpful.
What We Offer:
- Competitive salary with performance-based bonus opportunities.
- Comprehensive benefits, including health, dental, and vision insurance.
- Professional development and growth opportunities within a dynamic and expanding organization.
- Collaborative work culture that values innovation and excellence.
How to Apply: Please send your resume and a cover letter detailing your relevant experience and compensation. Join us and be part of a team driving the next phase of growth in Houston’s thriving logistics market!
