Overview
Dock Coordinator – 1st Shift Jobs in Reno, Nevada, USA at Kuehne + Nagel AS
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our McCarran site is looking for a new Dock Coordinator to join our Contract Logistics team.
Your Role
The Dock Coordinator oversees and manages all activities related to loading and unloading freight, ensuring efficient and safe operations, including coordinating with drivers, verifying shipments, and maintaining a clean and organized work environment.
Your Responsibilities
Respond knowledgeably and courteously to incoming calls and customer inquiries
Communicate with carriers
Communicate with customer and customer suppliers
Provide updates on order inquiries
Responsible for managing claims and investigation flow ups
Manage Service KPI’s and reporting metrics
Expedite rush order requests and follow up
General administration task in supporting shipment document flow
Work on and execute tasks on customer systems
Manage order exceptions to last minute customer requirements
Promotes safe work environment and support EHS policies
Work with Supervisor and Management team to enhance service levels
Coordinate additional shipments with transport department
Ability to manage high call and business process volumes
Coordinate/data input details for client KPIs around transport services
Comply with GMP requirements as applicable to ensure that all quality and regulatory standards are met
Pursue continuous improvement initiatives to drive increased productivity and service levels
Other duties as assigned
Your Skills
and Experiences
3 years’ experience in the contract logistics field
Operational, clerical and/or administrative experience relative to freight traffic
Excellent communication skills (both oral and written)
Good planning and organization skills; ability to multitask and be a self-starter
Ability to maintain focus on multiple projects and deadlines
Advanced computer skills, including full proficiency with Microsoft Office Suite
Proactive and customer focused
Strong oral and written communication skills
Effective presentation and customer relations skills, with excellent listening skills
Outstanding organizational skills
Good analytical skills with attention to detail
Goal oriented, self-disciplined, and self-motivated to produce results
Ability to work well in a fast-paced environment
Excellent problem solving skills
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, interesting global work environment.
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Title: Dock Coordinator – 1st Shift
Company: Kuehne + Nagel AS
Location: Reno, Nevada, USA
Category: Transportation (Dispatcher, Transportation Logistics, Transportation Manager)
