Overview
Dispatcher and Customer Service Rep Jobs in San Leandro, CA at S K Transportation Inc
Job Overview:
We are a logistics transportation company seeking a highly organized and detail-oriented Service Dispatcher to join our team. As a Service Dispatcher, you will play a crucial role in coordinating the transportation and logistics of our service operations. Your primary responsibility will be to ensure the efficient and timely dispatch of container shipments to customer locations. This is a full-time position with opportunities for career growth.
Responsibilities:
– Receive and process service requests from customers
– Coordinate and schedule services to drivers and warehouse
– Communicate with customers to provide updates on shipment arrival times
– Utilize transportation management systems to optimize routes and minimize travel time
– Collaborate with truckers to arrange freight shipments (will train)
– Track and monitor GPS data to ensure timely arrivals and departures
– Maintain accurate records of service orders, including data entry into Transportation Management systems Collaborate
– Assist with shipping and receiving tasks as needed
Skills:
– Bulingual in English and Chinese
– Strong communication skills, both verbal and written, to effectively interact with customers, technicians, and other team members
– Proficiency in using transportation management systems (Trinium Technologies)
– Knowledge of Basic Computer Skills (Outlook and Excel)
– Familiarity with GPS tracking systems for monitoring vehicle locations
– Ability to prioritize tasks and manage time effectively in a fast-paced environment
– Attention to detail for accurate data entry and record keeping
Join our team as a Service Dispatcher and contribute to the smooth operation of our service department. We offer competitive pay and benefits, as well as opportunities for career advancement.
Note: All positions at our company are paid positions, including internships.
Qualifications/Preferrable:
- Strong communication skills in English and Chinese
- Experience in logistics and dispatching
- Knowledge of shipping and receiving processes
- Ability to perform data entry accurately
- Ability to learn new transportation management systems and fleet management
- Excellent email etiquette and multitasking abilities
Job Type: Full-time
Pay: $4,000.00 – $6,000.00 per month
Experience:
- Dispatching: 1 year (Preferred)
Language:
- English and Chinese (Required)
Ability to Commute:
- San Leandro, CA 94577 (Required)
Ability to Relocate:
- San Leandro, CA 94577: Relocate before starting work (Required)
Work Location: In person
Title: Dispatcher and Customer Service Rep
Company: S K Transportation Inc
Location: San Leandro, CA
Category:
