Overview
Dispatcher Jobs in Calgary, Alberta, Canada at Canada Cartage
Title: Dispatcher
Company: Canada Cartage
Location: Calgary, Alberta, Canada
Company: CommerceLink Logistics, a Division of Canada Cartage
Starting Locations: Calgary, AB
Job Type: Fixed term contract
Contract length: 12 months
About CommerceLink Logistics
CommerceLink Logistics, a division of Canada Cartage, is a growing transportation and logistics provider committed to reliability, safety, and customer satisfaction. We provide dependable freight transportation services while supporting our drivers with strong operational backing and a commitment to safety and professionalism.
Position Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating the transportation and logistics operations, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. If you have experience in shipping and receiving, freight management, or supply chain logistics, we encourage you to apply.
Key Responsibilities
Coordinate and schedule shipments to ensure timely delivery of goods.
Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
Plans and schedules for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.
Utilize transportation management systems to track shipments and manage logistics operations.
Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.
Monitor freight movements and address any delays or discrepancies promptly.
Collaborate with other dispatchers and management team
Maintain a high level of phone etiquette when interacting with clients and team members.
Compiles data on incidents and accidents, distributes and communications with appropriate personnel.
Assist in the shipping and receiving processes as needed.
Follow all CommerceLink Logistics policies, procedures, and safety standards
Qualifications
Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
Computer skills, TMW experience, Microsoft programs, Word, Excel, Power Point, Outlook.
Skills & Competencies
Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc. (would be an asset).
Strong communication and problem-solving skills.
Proficient in using trucking software for data entry and shipment tracking.
Strong communication skills with the ability to effectively convey information over the phone, including written (reports) Emails.
Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.
Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
Knowledge of transportation management systems is preferred but not mandatory.
Intermediate keyboarding skills using a PC and knowledge of email, word processing and Excel spreadsheet experience.
Compensation
Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination!
Pay: $30.50 per hour
Expected hours: 30 – 40 per week
Schedule: 8-hour shift
Morning/Afternoon/Night shift
Weekends
Additional Requirements
Criminal background check
Must be legally authorized to work in Canada
