Overview
Director of Operations – Airport Ground Handling/Directeur des opérations – Assistance en esc Jobs in Dorval, Canada at Menzies Aviation LATAM
Position: Director of Operations – Airport Ground Handling / Directeur des opérations – Assistance en esc[…]
Location: Dorval
Job Details
Do you have a passion for aviation and love being part of a fast‑paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac. Join our team and soar to new heights with a career at Menzies Aviation!
Salary
$ CAD
Location
975 Romeo‑Vachon Blvd North, Dorval, QC H4Y 1H1, Canada
Responsibilities
Ensuring service delivery to customer airlines in accordance with airline contracts, and within the agreed budget level.
Ensuring safety and security procedures are according to standards set within the Menzies Health & Safety Policy Manual, and according to international aviation standards.
Monitoring performance, and taking action to correct any shortfalls.
Liaising with airline station managers, airport operations management, handling agents, customs, immigration, security officials, union officials, and other airport stakeholders.
Providing reports as required, and service delivery measurements.
Providing leadership to the team and developing their skills.
Negotiating contracts with airlines and staff agreements with union officials.
Ensuring all tasks are performed in accordance with the Company and Airlines specific procedures and policies.
Required to attend the mandatory training imposed by the Company and Airlines as it applies to the job role.
Work shifts as required by the business.
Functional Knowledge
In‑depth understanding of concepts and procedures within own subject area and basic knowledge of these elements in others.
Business Expertise
In‑depth understanding of how own station integrates within the business and basic commercial awareness.
Leadership
Management responsibility for multiple teams.
Problem Solving
Uses judgement based on the analysis of information.
Nature Of Impact
Through responsibility for delivery of end results, and contribution to planning, finances/budget and formulation of policies.
Interpersonal Skills
Developed communication and diplomacy skills and an ability to persuade and influence.
Other Requirements
Must be a minimum of 18 years of age and legally able to work in Canada.
Computer literate, solid knowledge of MS Office as well as other related programs.
Previous airline/aviation operational knowledge is an advantage.
Extensive experience in Ramp Handling and good understanding of the Operational procedures.
Must be able to obtain and hold all required security clearances.
Familiar with GOMs, Airline procedures, Airport procedures, Airport legislations.
Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.
SLA driven to meet customer expectations by delivering.
Adaptability with regards to working with a multi‑national workforce, and collaborating well with local working unions.
Additional Information
Reporting to the SVP Ground Handling Operations – Americas, this permanent role is responsible for the business interests and operations of Montreal Trudeau International Airport located at 975 Romeo‑Vachon Blvd North, Dorval, QC H4Y 1H1, Canada. A complete comprehensive benefits plan is offered including medical, dental, vision and para‑medical benefits.
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Title: Director of Operations – Airport Ground Handling/Directeur des opérations – Assistance en esc
Company: Menzies Aviation LATAM
Location: Dorval, Canada
Category:
