Overview
Customer Support Specialist – Ocean Freight Jobs in Miami, FL at StarHunt
We are looking for a Customer Support Specialist with experience in the freight industry, specifically in ocean freight services. If you have a background in logistics and a passion for delivering excellent customer service, we’d love to hear from you!
Key Responsibilities:
Assist customers with inquiries related to ocean freight shipments.
Provide updates on shipments, schedules, and documentation.
Coordinate with internal teams and carriers to resolve issues.
Ensure timely and accurate communication with clients.
Maintain records of customer interactions and freight movements.
Requirements:
Previous experience in customer support within the freight/logistics industry.
Strong knowledge of ocean freight services (shipping terms, documentation, regulations).
Excellent communication and problem-solving skills.
Ability to multitask in a fast-paced environment.
Proficiency in [mention relevant software, e.g., freight management systems, CRM].
What We Offer:
Competitive salary and benefits.
Opportunity to work in a dynamic, global industry.
Career growth and development opportunities.
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Work Location: On the road
Title: Customer Support Specialist – Ocean Freight
Company: StarHunt
Location: Miami, FL
