Overview
CUSTOMER SERVICE WAREHOUSE MANAGER Jobs in Sacramento, CA at Emigh Ace Hardware
Job Purpose:
Responsible for the receiving, warehousing, distribution, and security of inventory. Supervising staff while maintaining a safe and efficient facility. Provide effective communication with store(s) staff and customers.
Job Duties:
Ensures that the warehouse is open and ready to conduct business at the appropriate time on a daily basis
Controls all products arriving and leaving the warehouse, with proper documentation, to include: Receiving Reports, Delivery Orders, Pick Up Orders, Freight Bills, etc
Receive and sort ACE order
Responsible for safe, careful, organized storage of all products in the warehouse, with appropriate tagging.
Responsible for making sure that the warehouse tools, equipment, and forklifts are maintained on a regular basis
Keeping a log book and record of the servicing of all the company vehicles
Responsible for careful inspection of all items received at warehouse and notation of discrepancies or damage on freight bills
Schedule, train, and oversee a crew of employees for warehouse duties
Train and monitor forklift trained employees to perform loading and off loading of merchandise
Assists manager in retrieving merchandise to stock the sales floor
Assists in set-up of special events
Performs other duties as needed
Maintain a clean and organized warehouse
Operate material handling equipment safely and efficiently
Unload and load trucks in a safe manner
Ensures all inbound merchandise is received per store procedures. Assists in the processing of all damage claims in a timely manner
Maintains organized and accurate files for all paperwork
Ensures that the warehouse tools, equipment, and vehicles are maintained on a regular basis.
Resolves customer issues in a professional, friendly, and timely manner
Delegate daily workload among staff. Follow up to ensure completion.
Ensures adherence to safety policies and procedures; is a safety role model
Contributes to a team effort in pursuit of company goals
Performs other duties as needed.
Regular, predictable attendance is an essential function of the job.
Skills & Qualifications:
High School degree, some college preferred
Possess a vast product knowledge of consumable products along with a willingness to learn
Strong organizational skills
Knowledge of store policies and procedures
Ability to communicate, relates well, and directs the work of others
Ability to solve problems, work independently, and check accuracy
Knowledge of retail computer systems, MS Word and Excel a plus
Excellent communications skills, high attention to detail, and ability to multi-task
Ability to be accommodating when special customer needs arise
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Ability to be accommodating when special customer needs arise
Physical Requirements:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures, which entails lifting and perform all functions as set forth
Must be able to use hands to finger, handle, or feel objects, tools, or controls
Must be able to reach with hands and arms
Must be able to talk and hear
Must be able to lift and/or move up to 80 pounds.
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Must be able to climb stairs
Must be able to climb ladders
Title: CUSTOMER SERVICE WAREHOUSE MANAGER
Company: Emigh Ace Hardware
Location: Sacramento, CA
Category:
