Overview

Customer Service Specialist Jobs in Al Khobar, Eastern, Saudi Arabia at Global Alliance Logistics

Title: Customer Service Specialist

Company: Global Alliance Logistics

Location: Al Khobar, Eastern, Saudi Arabia

We’re Hiring: Customer Service Specialist – Freight Forwarding

Location: Al Khobar, Saudi Arabia

Experience: 2–3 Years

Industry: Freight Forwarding & Logistics

Are you passionate about customer service and experienced in freight forwarding? We’re looking for a Customer Service Specialist to join our logistics team in Al Khobar.

Key Responsibilities:

Handle customer inquiries related to shipments, documentation, and logistics services

Coordinate with carriers, agents, and internal departments to ensure smooth shipment flow

Maintain accurate records and follow up on shipment statuses and customer feedback

Resolve service issues promptly while ensuring high customer satisfaction

Requirements:

2–3 years of experience in customer service within the freight forwarding or logistics sector

Strong understanding of shipping procedures (Air, Sea, and Land)

Excellent communication skills (Arabic is a plus)

Proficient in Microsoft Office and freight software systems

To apply, send your CV to [email protected] or apply directly on LinkedIn.

Join us and be part of a growing logistics team that values professionalism, customer care, and teamwork!

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.