Overview
Customer Service On-Site Representative Jobs in Cocoa, Florida, USA at Swift Transportation
Accelerate your Career!
At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutualrespect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation.
We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.
Job
***** What you will do
Coordinate and implement systems to maximize the utilization of KNXs assets while working in an assigned customers environment.
Communicate effectively and professionally with assigned customer personnel on all levels while developing positive and sold relationships to enhance growth.
Must have knowledge of ISO customer service processes regardless of whether performing the functions on a daily basis or not.
Assist in collecting and maintaining current customer information in the system.
Work with all Swift internal departments to resolve customer or company issues when necessary.
Serve as an on-site daily extension of Sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with Customers.
Communicates daily with responsible Swift planning centers to ensure customer commitments are being met.
Generates appropriate reports regarding service, OS&D, accessorial, etc���to assist in evaluating cost factors associated with business.
Perform any other responsible related job duties as required by Customer.
Copy and paste URL into browser to view full ***** *****
***** What you need to bring
1���3 years of customer service or customer relations experience preferred.
High School Diploma or equivalent required.
Ability to work under stress while remaining professional at all times, be proactive and work efficiently independently with no supervision and goodcommunication skills.
Pay ***** $18.82 – $26.37 Hourly
What we *****
Competitive starting salary commensurate with experience and geographic location.
Potential bonus pay based on company performance.
Opportunities to volunteer and give back to local communities.
Comprehensive Benefits Packagewhich ****
* Medical, Dental, Vision, Disability, Supplemental and Life Insurance
Paid Time Off
Employee Stock Purchase Plan
The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Title: Customer Service On-Site Representative
Company: Swift Transportation
Location: Cocoa, Florida, USA
Category: Customer Service/HelpDesk, Transportation
