Overview
Customer Service Dispatcher Jobs in Deerfield Beach, FL at 4G Recycling
Are you someone who enjoys staying organized, solving problems, and keeping things running smoothly? Do you thrive in a team environment and want to be part of a company that values both its people and the world around us? If so, we’d love to hear from you!
At 4G, we’re looking for Customer Service Representative (CSR) Dispatchers to join our team. This role is essential in keeping our operations efficient by coordinating shipments, communicating with customers and suppliers, and ensuring everything is scheduled on time. Whether you’re looking to grow your career or find a stable, long-term role with a supportive team, this position offers a great opportunity.
What You’ll Do:
As a CSR Dispatcher, you’ll be the key point of contact between 4G, our suppliers, customers, and freight companies. You’ll manage a set of accounts, ensuring smooth communication and timely shipments. Responsibilities include:
Service & Logistics
Work closely with your team to provide outstanding service to 4G clients.
Respond to customer and supplier requests regarding inbound and outbound shipments.
Take full ownership of each shipment, ensuring it stays on track and any issues are resolved.
Handle customer inquiries with professionalism, escalating concerns when necessary.
Account Administration
Manage and organize shipping documentation, staying ahead of requests whenever possible.
Monitor open shipments and proactively follow up with customers and freight companies.
Maintain accurate records, including shipment details, release numbers, and billing information.
What We’re Looking For:
We’re seeking individuals who are detail-oriented, proactive, and enjoy working in a fast-paced environment. The ideal candidate has:
Basic knowledge of logistics and customer service principles (or a willingness to learn).
Strong organizational skills and the ability to manage multiple priorities.
Problem-solving abilities with a proactive approach to troubleshooting.
Attention to detail to ensure accuracy in scheduling and documentation.
Proficiency in Microsoft Excel and other Microsoft Office tools.
Excellent communication skills to collaborate with internal teams and external partners.
Experience with cieTrade software is a plus, but not required!
Why Join 4G?
A supportive team environment where your contributions matter.
A company that values sustainability and responsible business practices.
Consistency and stability in a role that keeps the world moving.
If you’re ready to be part of a company that invests in its people and provides a strong foundation for success, we’d love to connect with you! Apply today and let’s build something great together.
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Title: Customer Service Dispatcher
Company: 4G Recycling
Location: Deerfield Beach, FL
