Overview
CS Operations Manager, Wholesale B2B Operations Jobs in Los Angeles, CA at Pixi Beauty
Senior Outbound Operations Manager
Your Role
We are looking for a skilled Senior Outbound Operations Manager to lead, manage and execute US outbound operations as well as our logistic activities for our Pixi and POP brands. This individual will be responsible for ensuring that Outbound as well as Logistics operations are on-time and streamlined. Further, they will play a key role in day-to-day decision making, long-term planning, and strategic transformation. Having a deep understanding of logistics and processing strong communication skills are critical for success within this role.
Key Responsibilities
Oversee all US outbound operations to ensure efficiency, accuracy, and compliance with company standards and customer requirements.
Manage supply chain for Outbound deliveries.
Lead and manage outbound supply chain processes, SOPs, and improvement initiatives (i.e. NetSuite, Outbound transformation).
Arrange and coordinate transportation for domestic and international freight (Outbound)
Lead and manage analytics and reporting for all facets of the Outbound operations and Logistics.
Ensure deadlines are met by managing activities for order fulfillment and the transportation cycle.
Manage claims processes with our freight forwarder, warehouses and retailers.
Manage 3PL relationships, including contract negotiations, performance evaluations, and invoice approvals.
All other responsibilities as assigned.
Qualifications
Bachelor’s degree from an accredited institution (Supply Chain Management, Engineering or Business preferred).
Minimum 10+ years of experience in Supply Chain, Materials or Inventory Management (Beauty Industry preferred).
Expertise in Supply Chain Management operational concepts
Proficiency in NetSuite (or other ERP) and Microsoft Excel and an aptitude to learn technical applications quickly.
Demonstrated commitment to customer service excellence.
Strong listening, written and oral communication skills.
Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions.
Planning & Priority Setting: Demonstrates an ability to set objectives and organize work appropriately to meet and exceed goals.
Able to build constructive and effective relationships with a broad and diverse group of colleagues and business partners.
Title: CS Operations Manager, Wholesale B2B Operations
Company: Pixi Beauty
Location: Los Angeles, CA
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