Overview
Courier Jobs in Dhaka, Dhaka, Bangladesh at DHL Express
Title: Courier
Company: DHL Express
Location: Dhaka, Dhaka, Bangladesh
Overall Role Purpose:
In the most efficient, professional and cost productive manner, sort, load/unload, deliver and pick up all shipments within the service area designated by the Company within prescribed quality levels of service to our customers and the general public.
Accountabilities:
- Customers:
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
- Wear required DHL uniform at all times when on duty
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Shipment Delivery is to meet Right Day Delivery (RDD) and pick up (PU) are uplifted as per Right Flight Uplift (RFU) with no missed PU
- Electronically record via a scanner (or manually if required) all shipment process activities
- Process:
- Provide suggestions to improve operation efficiencies or business needs
- Take responsibility for the care and maintenance of allocated vehicle
- Provide accurate and complete paperwork for shipment movement and any financial transactions
- Handle all freight with the maximum possible care Reconcile all non-delivered shipments
Skills / Qualifications:
- Physical capacity to perform the inherent requirements of the role including moving, lifting, carrying, loading/unloading various shaped/weight objects regularly
- Excellent verbal communication skills and interpersonal style
- Excellent personal presentation, grooming and hygiene
- Reasonable knowledge of local metro areas
- Demonstrated exceptional customer service experience and focus
- Educational Qualifications:
- Minimum Bachelor Degree
