Overview
Carrier Sales Representative Jobs in Lakeland, FL at Exxact Express, Inc.
Position Summary
The Carrier Sales Representative is responsible for building and managing relationships with trucking carriers and transportation partners to ensure reliable, cost-effective movement of freight. This role focuses on negotiating rates, securing capacity, tracking shipments, and maintaining a strong carrier network to support customer demand within a fast-paced 3PL environment.
Key Responsibilities
1. Carrier Relationship Management
- Source, onboard, and develop strong relationships with carriers across FTL, LTL, intermodal, and specialized modes.
- Maintain a reliable network of core carriers to meet client service requirements.
- Serve as a daily point of contact for carriers, ensuring smooth communication and issue resolution.
2. Negotiation & Capacity Procurement
- Negotiate competitive rates with carriers while balancing service, reliability, and margins.
- Identify capacity opportunities for spot, contract, and project freight.
- Secure truckload capacity consistent with customer needs and market conditions.
3. Freight Coordination & Execution
- Match freight shipments to available carriers through internal systems and load boards.
- Track and trace shipments proactively to ensure on-time pickup and delivery.
- Resolve service issues, delays, and exceptions with urgency and professionalism.
4. Market Analysis & Pricing
- Monitor market trends, lane rates, and capacity shifts to make informed pricing decisions.
- Collaborate with account managers and sales teams to provide real-time rate guidance.
- Maintain accurate carrier and lane data in internal systems.
5. Compliance & Documentation
- Ensure carriers meet regulatory requirements (FMCSA, safety, insurance verification).
- Maintain accurate load documentation and system updates throughout the shipment life cycle.
- Follow internal policies and customer-specific operating procedures.
Qualifications
Education & Experience
- Bachelor’s degree in Business, Supply Chain, Logistics, or related field (preferred).
- 1–3+ years of carrier sales, freight brokerage, or trucking industry experience (preferred but not required).
- Experience using transportation management systems (TMS), load boards (DAT, Truckstop), and carrier vetting tools.
Skills & Competencies
- Strong negotiation and communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Problem-solving mindset with attention to detail.
- High level of resilience, persistence, and competitive drive.
- Strong interpersonal skills and the ability to build rapport quickly.
- Proficiency with TMS software and Microsoft Office/Google Workspace.
Key Performance Indicators (KPIs)
- Margin per load and total gross profit
- Carrier utilization and retention
- On-time pickup and delivery performance
- Load coverage speed and capacity development
- Accuracy of pricing and documentation
Preferred Traits
- Proven success in sales or relationship-driven roles.
- Knowledge of domestic truckload markets, spot pricing, and carrier networks.
- Ability to thrive under pressure and adapt to changing freight markets.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Carrier Sales Representative
Company: Exxact Express, Inc.
Location: Lakeland, FL
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