Overview
Carrier Sales Representative Jobs in Grand Rapids, MI at Confidential Company
About the Role
We’re looking for a Carrier Sales Representative to source and secure carrier capacity that keeps freight moving on time and on margin. This is a hands-on, transactional role focused on carrier procurement, relationship building, and daily execution support. You’ll work alongside our senior carrier sales team, build your market knowledge, and set yourself up to grow into advanced carrier sales or leadership roles. If you communicate well and move with urgency, this is a strong pipeline role to build a career on.
Key Responsibilities
Carrier Sourcing & Execution
- Source and secure carriers for available freight using established pricing guidance
- Cover loads across core modes including dry van, reefer, and flatbed
- Execute daily carrier procurement to support customer freight movement
- Escalate pricing or coverage challenges to senior carrier sales leadership when needed
Carrier Communication & Relationship Building
- Communicate load details, expectations, and requirements clearly to carriers
- Build and maintain working relationships with approved carrier partners
- Support carrier onboarding and compliance
- Stay professional and responsive in all carrier interactions
Shipment Tracking & Issue Resolution
- Track shipments from pickup through delivery
- Communicate delays, issues, or changes to internal teams
- Help resolve service issues with guidance from senior team members
Systems, Accuracy & Process
- Enter and maintain accurate load details in the TMS
- Ensure loads are documented and ready for accounting
- Follow standard operating procedures and escalation paths
- Support billing accuracy and accessorial validation
Carrier Prospecting & Development
- Prospect new carriers through outbound calls and approved databases
- Collect carrier pricing and lane information
- Help build carrier coverage for repeat lanes
Qualifications
- 1 to 3 years of experience in logistics, brokerage, or transportation preferred
- Foundational understanding of truckload and carrier markets
- Strong communication and organizational skills
- Ability to work in a fast-paced, deadline-driven environment
- Willingness to learn pricing, negotiation, and carrier strategy
- Reliable, responsive, adaptable, and passionate about doing great work
What Success Looks Like
- Consistent load coverage and on-time execution
- Accuracy in TMS entry and billing support
- Strong responsiveness and communication
- Steady growth in carrier knowledge and independence
Pay: $45,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
Title: Carrier Sales Representative
Company: Confidential Company
Location: Grand Rapids, MI
Category:
