Overview
Cargo – Reservation Officer Jobs in Singapore, Singapore at Singapore Airlines
Title: Cargo – Reservation Officer
Company: Singapore Airlines
Location: Singapore, Singapore
Job Description
The successful candidate will perform reservations duties, including handling of car queues, clearing Sin Sales inbox and pre-flight activities with the objective of maximizing space utilization and revenue/tonnage
Key Responsibilities
Customer Experience
Booking requests from agents and enquiries are promptly attended to
Provide alternatives to agents
Operational Excellence
Sending pre-alerts to relevant stakeholders.
Customer Experience
Ensure agents have adequately equipped with ULDs for buildup.
Attend agent enquiry and changes in flights are communicated to customers
Operational Excellence
Ensure compliance to regulatory requirements
Minimize mishandling
Requirements
Diploma Holder
Experience in Cargo operations in airline preferred
Experience in fronting customer
Knowledge on iCargo and Cosys+ system
DG knowledge and heavy cargo handling knowledge preferred
Meticulous and customer service oriented
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.
