Overview
Associate – Order Management Jobs in Greater Chennai Area at Golden Opportunities
Title: Associate – Order Management
Company: Golden Opportunities
Location: Greater Chennai Area
Roles And Responsibilties
Processing customer orders, coordinating with logistics and warehouse teams, tracking shipments, resolving order-related issues to the order fulfilment.
Verify order details, pricing, inventory availability, and delivery schedules and monitor order status from initiation to final order completion.
Process and manage customer orders in ERP/CRM systems and maintain accurate order records and documentation.
Resolve order discrepancies, delays, and billing issues.
Coordinate with freight forwarders, customs brokers, and logistics partners for complex international shipments including border crossing compliance.
Generate reports related to order processing and fulfilment.
Key Skillset
Must have experience in end to end order management from order processing to fulfilment.
Must have experience in order resolving queries and disputes.