Overview
Airfreight Supervisor – WC2 Jobs in Singapore at Jobscentral
Title: Airfreight Supervisor – WC2
Company: Jobscentral
Location: Singapore
Manage a team of junior airfreight officer & make sure the operation is running smoothly
Process daily bookings of cargo sales.
Source out cargo space and cost with airlines for Airfreight planning and optimization of loading plan
Participate in regular customer meetings to review performance, requirements and processes
Understanding of customers’ requirements, evaluations of all information to handle inquiries and complaints
Service enhancements and process improvement on freight service to enhance overall customers’ satisfaction
Troubleshoot and provide operations solutions, develop and implement Operations KPIs
Manage and lead the operations team to meet team goals and KPIs
Ensure smooth uplifting of shipment by monitoring cargo movement through and follow from ware house, doing checks at cargo warehouse, attending flights at tarmac etc.
Planning of daily load of flights.
Follow up with customer on any claims for missing or damaged cargo.
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