Overview
Air Logistics Operational Care Specialist FA-OC Jobs in Chicago, Illinois, USA at Kuehne + Nagel AS
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Operational Care Specialist to join our Air Logistics team.
Your Role
Reporting to the Area Air Logistics Operational Care Manager, you will be responsible for managing the coordination of customer shipments by working closely with Air Gateway, Airport Dispatchers, Warehouse, Customer Care, and Operational Care team. All of these activities are to be performed in compliance with rules and regulations governing air transport and associated national protocols and executed via Kuehne-Nagel operational systems.
Your
Responsibilities
Coordinate and align customer deliverables with customer care teams, partners, and suppliers to manage the transportation of customer’s cargo.
Manage operational tasks through Business Process Automation tools (BPA) and all related features.
Review and ensure alignment of shipping instructions including clarifying any deviations/conflicts in contradiction to country regulations, export compliance, and rate and routing information.
Immediately report problems, operational disputes, or discrepancies to supervisors, managers, divisional managers, or branch managers.
Monitor operational performance of carriers and other vendors and escalate/create awareness if performance and commitments are not being delivered.
Initiate and resolve any rate or performance discrepancies.
Work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations.
Your Skills
and Experiences
Associate’s degree or equivalent experience.
Must have 2+ years of experience in air logistics with a freight forwarder.
1+ years of experience in data entry.
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.
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Title: Air Logistics Operational Care Specialist FA-OC
Company: Kuehne + Nagel AS
Location: Chicago, Illinois, USA
Category: Transportation (Transportation Logistics, Transportation Manager, Airport Staff & Aviation Operations)
