Overview
Agent – Ocean Export Jobs in Qingdao, Shandong, China at Expeditors
Title: Agent – Ocean Export
Company: Expeditors
Location: Qingdao, Shandong, China
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
340+ locations worldwide
Fortune 500
Globally unified systems
Job Description
Ensure accurate and timely data entry into our operational system
Track and Trace Ocean Export Files and reporting
Use Global Ocean Export Dashboard on a daily basis.
Ensure documents are timely sent and Shipping notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers, others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in Customer SOP
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Ensure smooth and timely freight process flow
Qualifications
College graduate or above.
Global logistics industry knowledge
Min 2 years related experience and/or training; or equivalent combination of education and experience
Good computer skills (e.g., MS Excel, MS Word)
Fluent in English
Fluent in listening, speaking, reading, and writing in Chinese.
Additional Information
Note: This position will be closed by March 20th, 2025.
