Overview
Agent – Air Import Jobs in Singapore, Singapore at Expeditors
Title: Agent – Air Import
Company: Expeditors
Location: Singapore, Singapore
Company Description
Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, “You’d be surprised how far we’ll go for you”, is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
350+ locations worldwide
Fortune 500
Globally unified systems
The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.
Job Description
Provide customer service in monitoring freight to ensure timely arrival, accurate preparation of shipping documents for final delivery to achieve overall customer satisfaction.
Follow up on inbound shipments and ensure freight is made available for customers to receive their cargoes in the quickest possible time.
Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
Ensure documents and freight are turned over to customers’ brokers timely
Trace flight delays with airlines and origins to ensure timely feedback on arrival information to customers and customer service team
Ensure all paperwork are in proper order that meet customer’s profile and comply to local rules and regulations
Achieve 100% customer satisfaction at all times through understanding customers’ needs and handling requirements as well as ensuring 100 compliance
Ensure all data are entered into system timely and accurately
Ensure that freight and handling charges are billed accurately and sent billing invoices to customers timely
Ensure all inter-company settlements are closed accurately within company’s specified timeframe
Prepare and submit reports timely whenever required
Ensure all PNC’s are filed promptly with parties concerned
Take up additional tasks as required to meet department’s needs
Qualifications
Tertiary educations with 1 year working experience. Fresh graduates are also welcomed.
Other Skills
Good working knowledge in computer software applications including E-Mail, Excel Word and powerpoint
Good interpersonal, communication and problem-solving skills
Fluent in written and spoken English.
Must possess initiative and adopt a positive and pro-active demeanor
Committed to the job and work assignments given
Good understanding of Customer Service culture
Team Player and able to work with a variety of personalities across all levels of the organization
Additional Information
Expeditors offers excellent benefits for full time employees:
Benefits complied with local law
Health Plan: Medical, Accident Insurance
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
